Good morning. I hope you are well. I sent Frank an email yesterday informing him that I will be vacating the apartment is Friday morning, September 18th, 2015. I just wanted to say thank you for the hospitality, availability to always answer questions, and genuine professional nature. Perhaps I will have the opportunity to utilize ABA again in New York or another part of the country."

September 14, 2015, B.K. - Technical Asistance Contractor, Project Specialist, FEMA


"Hi Elizabeth,
My friend and global account director was asking about long term corporate housing and I mentioned you and your company. We are so pleased with your service and the quality of accommodations, I wanted to introduce you to each other, which I am doing by way of this email."

February 11, 2015, Roberta -Vice President, Corporate Travel Manager


“Hi Cathy,
Just wanted to write and sincerely thank you and Mr. Laufer for the phenomenal stay my family and I had at the Marc from September until Christmas!! We both work in television production and are often bicoastal (LA to NYC) and many of our colleagues have stayed at The Marc before. We also came to NYC in Sept. with a 3 month old and left with a crawling 6 month old!! Our apt was roomy spacious clean and felt like home. The Marc has incredible amenities and a wonderful staff. The location cannot be beat especially having The Park so close with a baby. So thank you very much for everything!”

January 14, 2015, An Executive Producer @ BRAVO


“Hi Elizabeth,
Thank you for going above and beyond the call of duty. The kind service we've received from everyone at ABA is exemplary. I hope we have the pleasure of being under your care again next year.”

November 21, 2013, P.D.


“Hi Elizabeth,
Our Director will indeed be coming back. He loved his stay and could not talk enough about how much he loved the apartment at the Cassa Suites. Thank you for being so helpful! ”



“Elizabeth, thank YOU for everything you’ve done to get us this apartment and to work it out for our mid-month departure. Yes, Anthony is the greatest guy in the world, but it also didn’t hurt that it was a fantastic apartment with wonderful services, thanks to you and Frank.”



“Cathy, after three and half years of living in New York it is time to move back to the calm and peacefulness of the English countryside. When I agreed to take the apartment, I was told any issues with the apartment , that you would be right onto it. Easy words to say, but you have been exceptionally supportive and thus made the stay a very pleasant experience. So on behalf of myself and my family a huge thank you for everything you have done for us…”

Nigel H


“Hello Heather, I hope you are enjoying a terrific labor day weekend! First let me say we could not be happier! The apartment is lovely, really beautiful, clean, stylish, just perfect and the staff here at the Ivy Towers really go out of there way to make you feel secure and at home, Robin, Alex, and Joe and Sadoux in maintenance have already made this feel like home to us and I am just thrilled to be staying here this month. Thank you for all you've done to make such an inviting place to stay while working away from home! I'm already composing my lovely Yelp review in my head. :)”


Alternative Business Accommodations is a very successful third party temporary housing firm. ABA operates in New York City, and has numerous property locations throughout Manhattan. Frank Laufer is President of ABA, and we have found Frank and his team to be terrific Nomad partners.

ABA does win a good share of Nomad business. ABA values our rentals, and provides great options at fair prices. They are speedy in response and work hard to meet our client needs.

ABA has stellar service delivery. ABA arrivals are typically perfect, with no defects. Keys are always on hand with the doorman. They have selected buildings that are friendly to temp housing, not always the case in Manhattan.

Thank you ABA!

– January 4, 2013,  Gavan James

Dear Heather,

On behalf of the employees at Rolyn Companies, I send our sincere appreciation to you for the corporate housing you provided to us during the Superstorm Sandy aftermath.

From our arrival in November until current, you did so much to meet our needs and assure our comfort as guests. An accommodating and friendly staff is vital for those who travel for our company and spend much time away from their families, and you were on hand to accomplish that with efficiency. Each and every member of the building staff I spoke with was very professional and went above and beyond to meet our needs.

The inviting personal greetings for our guys set the right tone for the 2 months of our stay, and I’m much in your debt for the extra courtesies that helped me keep on top of their scheduled stays. The outstanding customer service I was provided makes being a travel coordinator much less hectic when responding to an area that has recently experienced a disaster such as Sandy. The comfort of knowing our first responders will have a nice place to stay while working long hours in unknown conditions, enables Rolyn’s response to our client’s needs that much more efficient.
As you may know, our work in the area is close to complete and the remaining apartments will terminate this month. Although we will no longer be utilizing your corporate services, I will absolutely call you for any future needs and recommend ABA-IDEAL National Corporate Housing to other associates, subcontractors, family and friends that may be working or visiting in your area.

Once again, I thank you for the exceptional level of service and attention you gave to me and all of our employees. I wish you much success in 2013!

Most sincerely yours,

– January 4, 2013,  Alexandria Lawson - Travel Coordinator, Rolyn Companies.

Hi Heather,

I just wanted to thank you so much for all of your dedication to our employees. I know at times we are not the easiest with all the changes, last minute request and late night calls. You are always available and ready to assist no matter the time, day or even when you are ill. You seem to always make things happen even when there is no availability. We truly appreciate your effort and dedication throughout the year and especially during Hurricane Sandy. You went above and beyond and for that we are truly grateful.

With many thanks and regards,

- Natasha Wilson - Human Resources

Hi Frank!

I just wanted to thank you for making my time in NYC wonderful. I am finished up with my job with NBC Olympics and I'm back home. My experience in NYC could not have been better and the ABA lease was perfect. The unit had great location, was very nice, and all of the staff at 1600 Broadway were excellent. Thanks again!

– August 16, 2012,  Hillary.


Just wanted to write a brief note to appreciate my dealings with you and ABA. While understanding that these are business dealings, the important thing being how well and professionally they are handled. Enjoyed dealing with you and hope that we have the opportunity to do business again.


–  Asif Qadir

Dear ABA management,

I've used your services for 3 months in 2012. I would like to let you know that I've had a most pleasant experience working with your company.

Miss Elizabeth Helke was very helpful in all the matters that arose during my 3 months stay. She is one of the most professional people I've ever dealt with. I am glad I came to know your company and Miss Elizabeth in particular.

I will always recommend ABA to all my friends and business associates for their corporate and personal temp housing needs. Needless to say, I will keep using your services in the future.

My very best regards,

–  Irene, - A global television production and distribution company

I just wanted to take a moment to say thank you for all of your help with the apartments for Alberto and Kevin. I really could not have pulled this off without your assistance. I am more and more impressed with ABA/IDEAL National Corporate Housing. Our last minute time constraints and budget have proved to be too big of a problem for our “former” corporate housing provider. That said, please know that going forward I will be in contact with you first thing. Your company is easy to work with and very understanding of our needs, from booking to finance, I feel all I have to do is ask and you take care of the rest. This is priceless to me in my very busy day. I am confident that we will continue to grow this new relationship.

BTW, our guys love their accommodations!

–  Large Investment Group, NYC

You never can imagine traveling all day and arrive at an apartment that you can call home. I know we paying but you always add the extra touch of brilliant customer’s service.


–  One of the top 10 banks in NYC!

Hi Cathy,

The rest of the Team are leaving on 3rd of December.

But I must say and not reemphasizing, I have dealt with a lot of Managing Companies as a PM and I will say you have defined EFFICIENCY and CUSTOMERS SERVICE to a different level. Thanks.

For next year the Tentative start date is Currently January 8th (3-4 resources for now) but I will confirm by Mid-December.


–  Mr. D, Project Manager, - Major Software Company

Happy New Year!

I did not want the year to end without letting you know what a great partner Cathy Della Torre. She consistently provides the best service and makes my job so much easier.

Cathy is the consummate professional providing very quick and thorough response to my needs. Please accept my personal gratitude for enabling me to have her help and support. Since we are both in a service industry, we all know how important customer service is. I am never disappointed with anything I do with Cathy.

I only wish I had a Cathy Della Torre all over the world when I need temp housing!

I am looking forward to a new year with a continuing great partnership with her and ABA.

Thank you and best regards,

– June 08, 2010,  One of the Top Ten Relocation Companies NYC


Awesome. I really appreciate your efforts. You're by far the most professional provider I have ever dealt with.

– June 10, 2010,  James

Dear ABA/Ideal,

It is always such a pleasure working with ABA. We look forward to continuing our partnership and assisting your clients with their housing needs and reaching out to ABA for our clients’ needs.

I hope you enjoy the rest of your week.

Warm wishes,

– April 15, 2010,  Alexandra, - Guest Services Manager

Hi Everyone.

I just worked w/ Elizabeth for a NYC placement and she was wonderful. Very helpful, courteous, and prompt w/ communication. Please feel free to call her on her cell if you need her.

– Apr 11, 2010,  Kristal, - Outside Relocation Specialist


Just wanted to let you know that my wife and I just love the apartment (she wants to move in). So thank you for so carefully arranging this for us.

We would certainly be interested in staying in this one.....Or one similar, for the longer trip in August for rehearsals. So, I thought I'd mention that now well in advance. Thanks so much for this Elizabeth. And for all of your help.


– April 6, 2010,  Sheldon,


Just wanted to say THANK YOU.
Olga and Dan arrived in the U.S. yesterday and today was their first day in the office. They are so happy with their accommodations and thanked me for getting them such nice apartments. I appreciate all your efforts. It's a sincere pleasure working with you. Have a great day :)

Kind Regards,

– March 29, 2010,  Maureen

Good Afternoon,

Thank you so much for your help! This has been much more pleasant and accommodating than the last corp rental I did. When I come back you will defiantly be my first choice!


– March 29, 2010,  Sherry

Dear ABA/Ideal,

This is truly wonderful !!! I may never return to hotels - I will definitely check out on the 6th - But look forward to future bookings.


– March 08, 2010,  Erika

Dear ABA/Ideal Staff

Thanks for your response… indeed, I know we put some of our clients there as of late. I thought it would be great to have first hand knowledge of your property as we are about to house more actors there this year


– February 15, 2010,  ERIKA, CSA, - Casting Director

Good Morning,

Just a quick note to let you know we moved into our apartment Friday, February 12th - everything went extremely smooth.

Once again thank you and your associates for making this transition painless, as moving into a new city has enough stress, but the housing transition turned out to be worry free!!!! Carrie is giving her Company Admin. your business card for reference on future employees that may need relocation assistance. I guess the best way to say thank you is to refer your services to future clients.


–  Michael, - Purchasing Agent